Based on public reviews and response behavior.
93 reviews over 355 days (about 8 per month). Busiest month: 13% of reviews. Languages: en 48%, th 42%, tr 4%.
Gaming & Esports average: score 57.1, rating 4.02 stars, reply rate 26.3%, over 1,227 ranked companies · benchmark 18 Oct 2026
Score
69.6
Industry average 57.1
12.5 above average
Rating
3.95
Industry average 4.02
0.07 below average
Reply rate
—
Industry average 26.3%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
50% of reviews positive, 50% negative
Covering March 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.
Share of theme mentions
Themes extracted from 93 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,227 ranked companies in Gaming & Esports (benchmark 18 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.223 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 100% of reviews against an industry average of 26%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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