Customereye

Loanspot NZ

Lending & Consumer Financeloanspot.co.nz

Review data last updated .

Based on public reviews and response behavior.

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154 reviews over 368 days (about 13 per month). Busiest month: 13% of reviews. Languages: en 100%.

Overall Score

74/100
−16.7 vs. last month4.87 ★ average rating · 154 reviews
74/100 from 154 reviews over 13 months, moderate confidence.

Lending & Consumer Finance average: score 65.4, rating 4.43 stars, reply rate 49.6%, over 1,138 ranked companies · benchmark 5 Oct 2026

Score

74.1

Industry average 65.4

8.7 above average

Rating

4.87

Industry average 4.43

0.44 above average

Reply rate

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Industry average 49.6%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#318of 1138 ranked in Lending & Consumer Finance
Top 28% · Upper Half
#1 (best)#1138 (worst)
#316Peer
#317Peer
#318This company
#319Peer
#320Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

94% of reviews positive, 7% negative

94%
positive
  • Positive94%
  • Neutral0%
  • Negative7%

Sentiment Balance

Covering September 2026 — 6 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Onboarding
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Response Speed
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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