Liquidline

Food & Beverage • United Kingdomliquidline.co.uk

Review data last updated August 10, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

68/100

+17.4 vs. last month4.80 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#73of 551

Top 13% · Top Tier

#1 (best)#551 (worst)

#71Peer

#72Peer

#73This company

#74Peer

#75Peer

Overall Customer Sentiment

Category Leader

83% of reviews positive, 15% negative

83%

positive

Positive83%
Neutral2%
Negative15%

Sentiment Balance

Covering December 2024 — 6 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

22.8%

Response Speed

13.0%

Product Quality

13.0%

Delivery Shipping

11.9%

Loyalty

11.3%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM39/100

39/100

signal score

•Built from a negative-review share of 23.7% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

91.5%

4★

4.0%

3★

1.2%

2★

0.2%

1★

3.2%

Based on 600 analyzed reviews. Sentiment is slipping: 92.5% of reviews in the last three months were positive, compared with 97.6% in the three months before that.

Unlock full insights