Libidex

Entertainment & Events • United Kingdomlibidex.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

70/100

−1.5 vs. last month4.78 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#18of 322

Top 6% · Top Tier

#1 (best)#322 (worst)

#16Peer

#17Peer

#18This company

#19Peer

#20Peer

Overall Customer Sentiment

Category Leader

87% of reviews positive, 12% negative

87%

positive

Positive87%
Neutral1%
Negative12%

Sentiment Balance

Covering November 2024 — 79 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 10% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

26.8%

Delivery Shipping

20.6%

Customer Support

13.3%

Response Speed

13.3%

Loyalty

10.9%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW22/100

22/100

signal score

•Built from a negative-review share of 22.0% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

90.3%

4★

4.2%

3★

1.0%

2★

1.8%

1★

2.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 95.3% of reviews in the last three months were positive, compared with 97.3% in the three months before that.

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