Customereye

Lennies Toys

Entertainment & Events • United Kingdomlennies.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

56/100
4.95 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#117of 322
Top 36% · Upper Half
#1 (best)#322 (worst)
#115Peer
#116Peer
#117This company
#118Peer
#119Peer

Overall Customer Sentiment

Above Average

89% of reviews positive, 10% negative

89%
positive
  • Positive89%
  • Neutral1%
  • Negative10%

Sentiment Balance

Covering November 2024 — 26 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 12% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
23.0%
Response Speed
19.4%
Product Quality
16.1%
Loyalty
12.0%
Customer Support
10.0%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW20/100
20/100
signal score
  • Built from a negative-review share of 20.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating
5
97.8%
4
1.0%
3
0.2%
2
0.0%
1
1.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 98.1% in the three months before that.

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