Customereye

Leightons Opticians & Hearing Care

Healthcare & Medical • United Kingdomleightons.co.uk

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 485 days (about 38 per month). Busiest month: 9% of reviews.

Overall Score

73/100
+2.2 vs. last month4.90 ★ average rating · 600 reviews
73/100 from 600 reviews over 17 months, high confidence.

Healthcare & Medical average: score 64.2, rating 4.34 stars, reply rate 44.3%, over 3,062 ranked companies · benchmark 9 Oct 2026

Score

72.7

Industry average 64.2

8.5 above average

Rating

4.90

Industry average 4.34

0.56 above average

Reply rate

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Industry average 44.3%

not measured

Competitive Performance Rank

Among ranked Healthcare & Medical companies

#943of 3062 ranked in Healthcare & Medical
Top 31% · Upper Halfup 135 from last month
#1 (best)#3062 (worst)
#941Peer
#942Peer
#943This company
#944Peer
#945Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

91% of reviews positive, 9% negative

91%
positive
  • Positive91%
  • Neutral1%
  • Negative9%

Sentiment Balance

Covering December 2024 — 14 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Loyalty
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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