Customereye

Knall

Home & Living • United Kingdomknall.uk

Review data last updated .

Based on public reviews and response behavior.

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1,555 days of reviews, with a sparse monthly review flow. Busiest month: 7% of reviews. Languages: en 100%.

Overall Score

75/100
3.56 ★ average rating
75/100 from public reviews over 15 months, moderate confidence.

Home & Living average: score 66.9, rating 4.38 stars, reply rate 43.9%, over 5,928 ranked companies · benchmark 4 Nov 2026

Score

75.3

Industry average 66.9

8.4 above average

Rating

3.56

Industry average 4.38

0.82 below average

Reply rate

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Industry average 43.9%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#1746of 5928 ranked in Home & Living
Top 29% · Upper Half
#1 (best)#5928 (worst)
#1744Peer
#1745Peer
#1746This company
#1747Peer
#1748Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

60% of reviews positive, 40% negative

60%
positive
  • Positive60%
  • Neutral0%
  • Negative40%

Sentiment Balance

Covering October 2026, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Review activity
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Theme Distribution

Share of theme mentions

Product Quality
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Delivery Shipping
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Customer Support
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Onboarding
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Pricing
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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