Customereye

Keeper

Finance & Insurancekeepertax.com

Review data last updated .

Based on public reviews and response behavior.

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119 reviews over 341 days (about 11 per month). Busiest month: 34% of reviews. Languages: en 100%.

Overall Score

74/100
4.82 ★ average rating · 119 reviews
74/100 from 119 reviews over 6 months, moderate confidence.

Finance & Insurance average: score 62.9, rating 4.27 stars, reply rate 49.3%, over 2,001 ranked companies · benchmark 6 Oct 2026

Score

73.7

Industry average 62.9

10.8 above average

Rating

4.82

Industry average 4.27

0.55 above average

Reply rate

—

Industry average 49.3%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#429of 2001 ranked in Finance & Insurance
Top 21% · Top Tier
#1 (best)#2001 (worst)
#427Peer
#428Peer
#429This company
#430Peer
#431Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

82% of reviews positive, 17% negative

82%
positive
  • Positive82%
  • Neutral1%
  • Negative17%

Sentiment Balance

Covering September 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Onboarding
Hidden
Loyalty
Hidden
Customer Support
Hidden
Hidden

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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