Based on public reviews and response behavior.
2,995 days of reviews, with a sparse monthly review flow. Busiest month: 19% of reviews. Languages: en 91%, unknown 6%, fr 1%.
Beauty & Wellness average: score 65.4, rating 4.29 stars, reply rate 40.3%, over 1,849 ranked companies · benchmark 4 Nov 2026
Score
77.5
Industry average 65.4
12.1 above average
Rating
3.82
Industry average 4.29
0.47 below average
Reply rate
—
Industry average 40.3%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
65% of reviews positive, 32% negative
Covering August 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 17% negative and 8% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,849 ranked companies in Beauty & Wellness (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.154 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 77.5 places the company in the top quarter of about 1,900 ranked Beauty & Wellness companies (75th percentile: 75). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
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