Customereye

kamikazi.cc

Vaping & Smoking Alternatives • Canadakamikazi.cc

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

72/100
−9.1 vs. last month4.80 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Vaping & Smoking Alternatives companies

#1of 173
Top 1% · Top Tier
#1 (best)#173 (worst)
#1This company
#2Peer
#3Peer
#4Peer
#5Peer

Overall Customer Sentiment

Category Leader

90% of reviews positive, 9% negative

90%
positive
  • Positive90%
  • Neutral0%
  • Negative9%

Sentiment Balance

Covering October 2024 — 22 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 9% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
19.5%
Delivery Shipping
19.1%
Customer Support
18.6%
Response Speed
15.0%
Loyalty
12.7%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM25/100
25/100
signal score
  • Built from a negative-review share of 23.3% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
93.0%
4
1.7%
3
1.5%
2
0.5%
1
3.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 97.1% of reviews in the last three months were positive, compared with 94.9% in the three months before that.

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