Based on public reviews and response behavior.
100 reviews over 513 days (about 5.9 per month). Busiest month: 51% of reviews — one month dominates this sample. Languages: en 82%, de 6%, fr 6%.
Sports & Fitness average: score 63.4, rating 4.32 stars, reply rate 31.1%, over 1,494 ranked companies · benchmark 18 Oct 2026
Score
48.8
Industry average 63.4
14.6 below average
Rating
2.88
Industry average 4.32
1.44 below average
Reply rate
—
Industry average 31.1%
not measured
Among ranked Sports & Fitness companies
Only companies with enough recent, scoreable reviews are ranked.
46% of reviews positive, 52% negative
Covering September 2026 — 51 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 26% negative and 2% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 100 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,494 ranked companies in Sports & Fitness (benchmark 18 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.630 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 48.8 sits in the bottom quarter of about 1,500 ranked Sports & Fitness companies (25th percentile: 55, median: 64). The weakest topic and the reply rate are the two levers that move this score fastest.
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