Customereye

Jones Robinson

Real Estate & Propertyjonesrobinson.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 301 days (about 20 per month). Busiest month: 32% of reviews. Languages: en 100%.

Overall Score

80/100
−33.3 vs. last month4.88 ★ average rating · 200 reviews
80/100 from 200 reviews over 10 months, moderate confidence.

Real Estate & Property average: score 67.5, rating 4.26 stars, reply rate 56.3%, over 619 ranked companies · benchmark 5 Oct 2026

Score

79.9

Industry average 67.5

12.4 above average

Rating

4.88

Industry average 4.26

0.62 above average

Reply rate

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Industry average 56.3%

not measured

Competitive Performance Rank

Among ranked Real Estate & Property companies

#121of 619 ranked in Real Estate & Property
Top 20% · Top Tier
#1 (best)#619 (worst)
#119Peer
#120Peer
#121This company
#122Peer
#123Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

94% of reviews positive, 5% negative

94%
positive
  • Positive94%
  • Neutral2%
  • Negative5%

Sentiment Balance

Covering August 2026 — 6 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Product Quality
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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