Jerry Cards

Gifts & Party Supplies • United Statesjerrycards.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

47/100

−8.5 vs. last month4.67 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gifts & Party Supplies companies

#128of 149

Top 86% · Bottom Tier

#1 (best)#149 (worst)

#126Peer

#127Peer

#128This company

#129Peer

#130Peer

Overall Customer Sentiment

Below Average

71% of reviews positive, 25% negative

71%

positive

Positive71%
Neutral4%
Negative25%

Sentiment Balance

Covering September 2024 — 28 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 32% negative and 18% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Response Speed

24.5%

Customer Support

16.4%

Loyalty

14.7%

Onboarding

11.0%

Product Quality

10.9%

Most feedback concerns Response Speed.

The most common complaint theme is Delivery Shipping, making up 7.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM31/100

31/100

signal score

•Built from a negative-review share of 38.7% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

88.2%

4★

3.5%

3★

1.7%

2★

1.0%

1★

5.7%

Based on 600 analyzed reviews. Sentiment is improving: 95.8% of reviews in the last three months were positive, compared with 87.2% in the three months before that.

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