Based on public reviews and response behavior.
200 reviews over 211 days (about 29 per month). Busiest month: 35% of reviews. Languages: en 100%, es 1%.
Construction & Industrial average: score 65.5, rating 4.55 stars, reply rate 45.7%, over 1,766 ranked companies · benchmark 8 Oct 2026
Score
73.4
Industry average 65.5
7.9 above average
Rating
4.33
Industry average 4.55
0.22 below average
Reply rate
—
Industry average 45.7%
not measured
Among ranked Construction & Industrial companies
Only companies with enough recent, scoreable reviews are ranked.
71% of reviews positive, 26% negative
Covering September 2026 — 15 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 13% negative and 7% neutral.
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,766 ranked companies in Construction & Industrial (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.175 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
"Product Quality" is the strongest recurring theme in the reviews: 97 mentions with a sentiment score of 82.85/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.