Based on public reviews and response behavior.
32 days of reviews, with a steady monthly review flow. Busiest month: 71% of reviews — one month dominates this sample. Languages: en 98%, it 1%, unknown 1%.
General Retail & Marketplaces average: score 64.4, rating 4.27 stars, reply rate 36.4%, over 2,466 ranked companies · benchmark 3 Nov 2026
Score
70.5
Industry average 64.4
6.1 above average
Rating
4.22
Industry average 4.27
0.05 below average
Reply rate
—
Industry average 36.4%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
77% of reviews positive, 21% negative
Covering August 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 69% of reviews in this period, with 24% negative and 7% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from this company's most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,466 ranked companies in General Retail & Marketplaces (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 98% of reviews against an industry average of 36%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Product Quality" is the strongest recurring theme in the reviews: 43 mentions with a sentiment score of 89.65/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.