Customereye

Inkifi

Printing & Signageinkifi.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

74/100
−14.4 vs. last month4.83 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Printing & Signage companies

#10of 232
Top 4% · Top Tier
#1 (best)#232 (worst)
#8Peer
#9Peer
#10This company
#11Peer
#12Peer

Overall Customer Sentiment

Category Leader

93% of reviews positive, 6% negative

93%
positive
  • Positive93%
  • Neutral1%
  • Negative6%

Sentiment Balance

Covering October 2024 — 16 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 19% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
22.6%
Delivery Shipping
19.2%
Loyalty
13.9%
Response Speed
13.4%
Onboarding
10.0%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW19/100
19/100
signal score
  • Built from a negative-review share of 15.0% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
94.2%
4
1.3%
3
0.7%
2
0.5%
1
3.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 97.5% of reviews in the last three months were positive, compared with 98.7% in the three months before that.

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