Based on public reviews and response behavior.
84 reviews over 2,845 days (about 0.9 per month). Busiest month: 7% of reviews. Languages: en 100%.
Computers & Hardware average: score 59.3, rating 4.30 stars, reply rate 30.5%, over 369 ranked companies · benchmark 17 Oct 2026
Score
72.5
Industry average 59.3
13.2 above average
Rating
4.52
Industry average 4.30
0.22 above average
Reply rate
—
Industry average 30.5%
not measured
Among ranked Computers & Hardware companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 17% negative
Covering September 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 84 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 369 ranked companies in Computers & Hardware (benchmark 17 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 72.5 places the company in the top quarter of about 350 ranked Computers & Hardware companies (75th percentile: 71). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
"Customer Support" is the strongest recurring theme in the reviews: 69 mentions with a sentiment score of 82.45/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
