Customereye

IDA

Sports & Fitness • United Statesidasports.com

Review data last updated .

Based on public reviews and response behavior.

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1,434 days of reviews, with a sparse monthly review flow. Busiest month: 9% of reviews. Languages: en 96%, unknown 3%, ro 1%.

Overall Score

89/100
−25.0 vs. last month4.52 ★ average rating
89/100 from public reviews over 14 months, moderate confidence.

Sports & Fitness average: score 64.1, rating 4.34 stars, reply rate 32.8%, over 1,086 ranked companies · benchmark 4 Nov 2026

Score

89.0

Industry average 64.1

24.9 above average

Rating

4.52

Industry average 4.34

0.18 above average

Reply rate

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Industry average 32.8%

not measured

Competitive Performance Rank

Among ranked Sports & Fitness companies

#45of 1086 ranked in Sports & Fitness
Top 4% · Top Tierdown 106 from last month
#1 (best)#1086 (worst)
#43Peer
#44Peer
#45This company
#46Peer
#47Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

84% of reviews positive, 16% negative

84%
positive
  • Positive84%
  • Neutral0%
  • Negative16%

Sentiment Balance

Covering January 2024, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Review activity
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Theme Distribution

Share of theme mentions

Product Quality
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Customer Support
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Loyalty
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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