Customereye

HyreCar Inc.

Automotive & Mobility • United Stateshyrecar.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

42/100
3.54 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#211of 265
Top 80% · Bottom Tier
#1 (best)#265 (worst)
#209Peer
#210Peer
#211This company
#212Peer
#213Peer

Overall Customer Sentiment

Below Average

61% of reviews positive, 37% negative

61%
positive
  • Positive61%
  • Neutral2%
  • Negative37%

Sentiment Balance

Covering October 2024 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 591 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
23.3%
Loyalty
12.9%
Product Quality
12.9%
Problem Resolution
12.1%
Pricing
9.0%

Most feedback concerns Customer Support.

The most common complaint theme is Loyalty, making up 12.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH66/100
66/100
signal score
  • Built from a negative-review share of 35.3% across this company's analyzed reviews.
  • 8 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.5avg rating
5
59.2%
4
3.3%
3
1.7%
2
3.5%
1
32.3%

Based on 600 analyzed reviews. Sentiment is slipping: 20.0% of reviews in the last three months were positive, compared with 30.8% in the three months before that.

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