Based on public reviews and response behavior.
22 days of reviews, with a steady monthly review flow. Busiest month: 52% of reviews — one month dominates this sample. Languages: en 100%.
Home Services average: score 70.2, rating 4.59 stars, reply rate 46.9%, over 1,380 ranked companies · benchmark 5 Nov 2026
Score
58.9
Industry average 70.2
11.3 below average
Rating
4.59
Industry average 4.59
in line with average
Reply rate
—
Industry average 46.9%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
90% of reviews positive, 10% negative
Covering September 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 10% negative and 1% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from this company's most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,380 ranked companies in Home Services (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 58.9 sits in the bottom quarter of about 1,400 ranked Home Services companies (25th percentile: 61, median: 72). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 9% of reviews against an industry average of 47%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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