Based on public reviews and response behavior.
200 reviews over 27 days (about 225 per month). Busiest month: 57% of reviews — one month dominates this sample. Languages: en 98%, unknown 3%.
Home Services average: score 70.2, rating 4.58 stars, reply rate 47.0%, over 1,395 ranked companies · benchmark 3 Nov 2026
Score
71.5
Industry average 70.2
1.3 above average
Rating
4.77
Industry average 4.58
0.19 above average
Reply rate
—
Industry average 47.0%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
82% of reviews positive, 17% negative
Covering September 2026 — 86 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 84% of reviews in this period, with 15% negative and 1% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 200 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,395 ranked companies in Home Services (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 92% of reviews against an industry average of 47%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 99 mentions with a sentiment score of 87.45/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
