Customereye

HelpinU

Energy & Utilitieshelpinu.com

Review data last updated .

Based on public reviews and response behavior.

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61 reviews over 2,216 days (about 0.8 per month). Busiest month: 8% of reviews. Languages: en 100%.

Overall Score

59/100
+25.0 vs. last month4.56 ★ average rating · 61 reviews
59/100 from 61 reviews over 8 months, limited confidence.

Energy & Utilities average: score 62.9, rating 4.14 stars, reply rate 45.9%, over 631 ranked companies · benchmark 16 Sept 2026

Score59.1vs 62.93.8Rating4.56vs 4.140.42Reply ratevs 45.9%

Competitive Performance Rank

Among ranked Energy & Utilities companies

#397of 631 ranked in Energy & Utilities
Top 63% · Mid Pack
#1 (best)#631 (worst)
#395Peer
#396Peer
#397This company
#398Peer
#399Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

87% of reviews positive, 12% negative

87%
positive
  • Positive87%
  • Neutral2%
  • Negative12%

Sentiment Balance

Covering December 2023 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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