Customereye

Thematic

Media & Content • United Stateshellothematic.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 882 days (about 3.5 per month). Busiest month: 66% of reviews — one month dominates this sample. Languages: en 83%, unknown 12%, pt 2%.

Overall Score

57/100
Short observation window (882 days)
+1.4 vs. last month4.77 ★ average rating · 100 reviews
57/100 from 100 reviews over 2 months, limited confidence. trend not shown: window under six months. one month holds 66% of the reviews.

Media & Content average: score 59.1, rating 3.91 stars, reply rate 29.8%, over 828 ranked companies · benchmark 3 Nov 2026

Score

57.0

Industry average 59.1

2.1 below average

Rating

4.77

Industry average 3.91

0.86 above average

Reply rate

—

Industry average 29.8%

not measured

Competitive Performance Rank

Among ranked Media & Content companies

#493of 828 ranked in Media & Content
Top 60% · Mid Packup 10 from last month
#1 (best)#828 (worst)
#491Peer
#492Peer
#493This company
#494Peer
#495Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

88% of reviews positive, 13% negative

88%
positive
  • Positive88%
  • Neutral0%
  • Negative13%

Sentiment Balance

Covering March 2024 — 66 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Customer Support
Hidden
Loyalty
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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