Heights Finance Corporation

Finance & Insurance • United Statesheightsfinance.com

Review data last updated August 14, 2026.

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Based on public reviews and response behavior.

Overall Score

75/100

+4.4 vs. last month4.66 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Finance & Insurance companies

#23of 373

Top 6% · Top Tier

#1 (best)#373 (worst)

#21Peer

#22Peer

#23This company

#24Peer

#25Peer

Overall Customer Sentiment

Category Leader

88% of reviews positive, 11% negative

88%

positive

Positive88%
Neutral1%
Negative11%

Sentiment Balance

Covering July 2026 — 34 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 97% of reviews in this period, with 3% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,000 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

32.1%

Product Quality

17.5%

Loyalty

16.9%

Onboarding

10.5%

Response Speed

8.3%

Most feedback concerns Customer Support.

The most common complaint theme is Communication, making up 3.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW3/100

3/100

signal score

•Built from a negative-review share of 11.3% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

88.8%

4★

3.0%

3★

0.4%

2★

0.5%

1★

7.3%

Based on 1,000 analyzed reviews. Sentiment is improving: 95.7% of reviews in the last three months were positive, compared with 87.7% in the three months before that.

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