Customereye

HDEW Cameras

Tech & Electronics • United Kingdomhdewcameras.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

72/100
+3.2 vs. last month4.96 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Tech & Electronics companies

#3of 127
Top 2% · Top Tier
#1 (best)#127 (worst)
#1Peer
#2Peer
#3This company
#4Peer
#5Peer

Overall Customer Sentiment

Category Leader

91% of reviews positive, 8% negative

91%
positive
  • Positive91%
  • Neutral1%
  • Negative8%

Sentiment Balance

Covering November 2024 — 82 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 95% of reviews in this period, with 2% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
18.4%
Pricing
16.4%
Customer Support
13.9%
Product Quality
13.9%
Response Speed
12.1%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW13/100
13/100
signal score
  • Built from a negative-review share of 13.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating
5
96.8%
4
2.8%
3
0.2%
2
0.0%
1
0.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 99.7% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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