Customereye

Hakaiculture

Apparel & Fashion • United Stateshakaiculture.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

65/100
−66.7 vs. last month4.06 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Apparel & Fashion companies

#63of 330
Top 19% · Top Tier
#1 (best)#330 (worst)
#61Peer
#62Peer
#63This company
#64Peer
#65Peer

Overall Customer Sentiment

Category Leader

75% of reviews positive, 23% negative

75%
positive
  • Positive75%
  • Neutral2%
  • Negative23%

Sentiment Balance

Covering March 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 588 reviews across the months with enough data to chart reliably (min 3/month), most recent: March 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
24.2%
Delivery Shipping
22.9%
Response Speed
10.8%
Customer Support
8.7%
Pricing
8.4%

Most feedback concerns Product Quality.

The most common complaint theme is Communication, making up 7.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM39/100
39/100
signal score
  • Built from a negative-review share of 33.0% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.1avg rating
5
62.3%
4
14.8%
3
4.5%
2
3.0%
1
15.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 0.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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