Based on public reviews and response behavior.
100 reviews over 2,875 days (about 1.1 per month). Busiest month: 13% of reviews. Languages: en 100%.
Sporting Goods & Equipment average: score 60.5, rating 4.16 stars, reply rate 25.2%, over 177 ranked companies · benchmark 11 Oct 2026
Score
32.1
Industry average 60.5
28.4 below average
Rating
2.30
Industry average 4.16
1.86 below average
Reply rate
—
Industry average 25.2%
not measured
Among ranked Sporting Goods & Equipment companies
Only companies with enough recent, scoreable reviews are ranked.
45% of reviews positive, 55% negative
Covering February 2021 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 177 ranked companies in Sporting Goods & Equipment (benchmark 11 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.227 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -1.630). Review the worst months in the trend data to identify specific operational or product issues.
Included in the full report
Unlock the full report — $4.99