Customereye

GURU Cloud Hosting

Software & Web Services • United Kingdomguru.co.uk

Review data last updated .

Based on public reviews and response behavior.

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802 days of reviews, with a sparse monthly review flow. Busiest month: 9% of reviews. Languages: en 99%, so 1%.

Overall Score

61/100
+25.0 vs. last month4.99 ★ average rating
61/100 from public reviews over 21 months, moderate confidence.

Software & Web Services average: score 60.0, rating 4.01 stars, reply rate 35.4%, over 2,439 ranked companies · benchmark 5 Nov 2026

Score

60.9

Industry average 60.0

0.9 above average

Rating

4.99

Industry average 4.01

0.98 above average

Reply rate

—

Industry average 35.4%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#1131of 2439 ranked in Software & Web Services
Top 46% · Upper Halfup 440 from last month
#1 (best)#2439 (worst)
#1129Peer
#1130Peer
#1131This company
#1132Peer
#1133Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

96% of reviews positive, 3% negative

96%
positive
  • Positive96%
  • Neutral1%
  • Negative3%

Sentiment Balance

Covering August 2026, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Review activity
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Response Speed
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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