Based on public reviews and response behavior.
200 reviews over 22 days (about 277 per month). Busiest month: 56% of reviews — one month dominates this sample. Languages: en 98%, unknown 2%.
Home & Living average: score 66.7, rating 4.37 stars, reply rate 43.8%, over 6,050 ranked companies · benchmark 3 Nov 2026
Score
68.3
Industry average 66.7
1.6 above average
Rating
4.70
Industry average 4.37
0.33 above average
Reply rate
—
Industry average 43.8%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
77% of reviews positive, 22% negative
Covering September 2026 — 88 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 16% negative and 3% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 200 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 6,050 ranked companies in Home & Living (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 90% of reviews against an industry average of 44%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 107 mentions with a sentiment score of 80.90/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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