Customereye

Great Places Housing

Real Estate & Property • United Kingdomgreatplaces.org.uk

Review data last updated .

Based on public reviews and response behavior.

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80 days of reviews, with a steady monthly review flow. Busiest month: 40% of reviews. Languages: en 100%.

Overall Score

91/100
Short observation window (80 days)
+7.3 vs. last month4.96 ★ average rating
91/100 from public reviews over 4 months, moderate confidence. trend not shown: window under six months.

Real Estate & Property average: score 68.3, rating 4.28 stars, reply rate 48.8%, over 1,132 ranked companies · benchmark 5 Nov 2026

Score

91.2

Industry average 68.3

22.9 above average

Rating

4.96

Industry average 4.28

0.68 above average

Reply rate

—

Industry average 48.8%

not measured

Competitive Performance Rank

Among ranked Real Estate & Property companies

#78of 1132 ranked in Real Estate & Property
Top 7% · Top Tierup 90 from last month
#1 (best)#1132 (worst)
#76Peer
#77Peer
#78This company
#79Peer
#80Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

88% of reviews positive, 12% negative

88%
positive
  • Positive88%
  • Neutral1%
  • Negative12%

Sentiment Balance

Covering September 2026, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 93% of reviews in this period, with 7% negative and 0% neutral.

Sentiment Trend Over Time

Review activity
Hidden

Based on 4 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Customer Support
Hidden
Response Speed
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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