Customereye

The Grape Kitchen

Food & Beveragegrapekitchen.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,361 days (about 2.2 per month). Busiest month: 8% of reviews. Languages: en 100%.

Overall Score

68/100
−66.7 vs. last month4.98 ★ average rating · 100 reviews
68/100 from 100 reviews over 16 months, moderate confidence.

Food & Beverage average: score 61.8, rating 4.27 stars, reply rate 33.9%, over 2,298 ranked companies · benchmark 9 Oct 2026

Score

67.5

Industry average 61.8

5.7 above average

Rating

4.98

Industry average 4.27

0.71 above average

Reply rate

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Industry average 33.9%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#896of 2298 ranked in Food & Beverage
Top 39% · Upper Halfdown 714 from last month
#1 (best)#2298 (worst)
#894Peer
#895Peer
#896This company
#897Peer
#898Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

94% of reviews positive, 6% negative

94%
positive
  • Positive94%
  • Neutral0%
  • Negative6%

Sentiment Balance

Covering August 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Customer Support
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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