Customereye

Grand Prix Events

Entertainment & Events • United Kingdomgrandprixevents.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

71/100
4.72 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#13of 322
Top 4% · Top Tier
#1 (best)#322 (worst)
#11Peer
#12Peer
#13This company
#14Peer
#15Peer

Overall Customer Sentiment

Category Leader

89% of reviews positive, 10% negative

89%
positive
  • Positive89%
  • Neutral1%
  • Negative10%

Sentiment Balance

Covering September 2024 — 8 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 566 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
21.1%
Customer Support
19.8%
Loyalty
16.7%
Delivery Shipping
10.4%
Onboarding
8.9%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW18/100
18/100
signal score
  • •Built from a negative-review share of 16.0% across this company's analyzed reviews.
  • •1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5★
83.7%
4★
10.3%
3★
2.8%
2★
0.8%
1★
2.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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