Customereye

Goodwill Car Donations

Automotive & Mobilitygoodwillcardonation.org

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

104 days of reviews, with a steady monthly review flow. Busiest month: 34% of reviews. Languages: en 88%, unknown 10%, fr 1%.

Overall Score

87/100
Short observation window (104 days)
−7.8 vs. last month4.86 ★ average rating
87/100 from public reviews over 5 months, moderate confidence. trend not shown: window under six months.

Automotive & Mobility average: score 62.3, rating 4.13 stars, reply rate 38.6%, over 2,619 ranked companies · benchmark 4 Nov 2026

Score

86.6

Industry average 62.3

24.3 above average

Rating

4.86

Industry average 4.13

0.73 above average

Reply rate

—

Industry average 38.6%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#202of 2619 ranked in Automotive & Mobility
Top 8% · Top Tierdown 242 from last month
#1 (best)#2619 (worst)
#200Peer
#201Peer
#202This company
#203Peer
#204Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

82% of reviews positive, 16% negative

82%
positive
  • Positive82%
  • Neutral2%
  • Negative16%

Sentiment Balance

Covering August 2026, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Review activity
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Onboarding
Hidden
Customer Support
Hidden
Response Speed
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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