Based on public reviews and response behavior.
600 reviews over 716 days (about 26 per month). Busiest month: 11% of reviews.
Automotive & Mobility average: score 61.2, rating 4.22 stars, reply rate 40.6%, over 1,412 ranked companies · benchmark 4 Oct 2026
Score
50.4
Industry average 61.2
10.8 below average
Rating
4.50
Industry average 4.22
0.28 above average
Reply rate
—
Industry average 40.6%
not measured
Among ranked Automotive & Mobility companies
Only companies with enough recent, scoreable reviews are ranked.
78% of reviews positive, 21% negative
Covering September 2024 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,412 ranked companies in Automotive & Mobility (benchmark 4 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.584 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 50.4 sits in the bottom quarter of about 1,400 ranked Automotive & Mobility companies (25th percentile: 51, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
