Based on public reviews and response behavior.
720 days of reviews, with a sparse monthly review flow. Busiest month: 17% of reviews. Languages: en 95%, de 4%, fr 1%.
Software & Web Services average: score 60.0, rating 4.01 stars, reply rate 35.4%, over 2,439 ranked companies · benchmark 4 Nov 2026
Score
10.7
Industry average 60.0
49.3 below average
Rating
1.01
Industry average 4.01
3.00 below average
Reply rate
—
Industry average 35.4%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
9% of reviews positive, 91% negative
Covering September 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,439 ranked companies in Software & Web Services (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.707 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.121). Review the worst months in the trend data to identify specific operational or product issues.
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