Based on public reviews and response behavior.
200 reviews over 331 days (about 18 per month). Busiest month: 28% of reviews. Languages: en 100%, fr 1%.
Apparel & Fashion average: score 62.9, rating 4.25 stars, reply rate 39.8%, over 1,693 ranked companies · benchmark 7 Oct 2026
Score
64.0
Industry average 62.9
1.1 above average
Rating
2.02
Industry average 4.25
2.23 below average
Reply rate
—
Industry average 39.8%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
40% of reviews positive, 58% negative
Covering September 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.
Share of theme mentions
Themes extracted from 200 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,693 ranked companies in Apparel & Fashion (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.139 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 96% of reviews against an industry average of 40%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
Unlock the full report — $4.99