Customereye

GettingMarried

Gifts & Party Supplies • United Kingdomgettingmarried.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

59/100
−3.6 vs. last month4.62 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gifts & Party Supplies companies

#55of 149
Top 37% · Upper Half
#1 (best)#149 (worst)
#53Peer
#54Peer
#55This company
#56Peer
#57Peer

Overall Customer Sentiment

Above Average

94% of reviews positive, 6% negative

94%
positive
  • Positive94%
  • Neutral0%
  • Negative6%

Sentiment Balance

Covering November 2024 — 7 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 574 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Onboarding
27.5%
Product Quality
20.7%
Loyalty
14.4%
Customer Support
12.0%
Communication
7.3%

Most feedback concerns Onboarding.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW1/100
1/100
signal score
  • Built from a negative-review share of 9.3% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
78.3%
4
13.7%
3
3.5%
2
1.0%
1
3.5%

Based on 600 analyzed reviews. Sentiment is improving: 88.9% of reviews in the last three months were positive, compared with 76.5% in the three months before that.

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