Based on public reviews and response behavior.
99 days of reviews, with a steady monthly review flow. Busiest month: 31% of reviews. Languages: en 100%.
Lending & Consumer Finance average: score 69.1, rating 4.52 stars, reply rate 47.9%, over 1,899 ranked companies · benchmark 5 Nov 2026
Score
74.9
Industry average 69.1
5.8 above average
Rating
3.83
Industry average 4.52
0.69 below average
Reply rate
—
Industry average 47.9%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
74% of reviews positive, 26% negative
Covering September 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 19% negative and 0% neutral.
Based on 4 months of reviews, too short to read a trend
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,899 ranked companies in Lending & Consumer Finance (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 64% of reviews against an industry average of 48%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 139 mentions with a sentiment score of 73.80/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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