Based on public reviews and response behavior.
100 reviews over 1,889 days (about 1.6 per month). Busiest month: 9% of reviews. Languages: en 98%, de 1%, pt 1%.
Home & Living average: score 66.7, rating 4.37 stars, reply rate 43.8%, over 6,050 ranked companies · benchmark 3 Nov 2026
Score
69.1
Industry average 66.7
2.4 above average
Rating
4.48
Industry average 4.37
0.11 above average
Reply rate
—
Industry average 43.8%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 17% negative
Covering December 2024 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 6,050 ranked companies in Home & Living (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.103 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 78% of reviews against an industry average of 44%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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