Customereye

Geekom

Computers & Hardwaregeekom.au

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

145 reviews over 389 days (about 11 per month). Busiest month: 90% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

59/100
Short observation window (389 days)
4.74 ★ average rating · 145 reviews
59/100 from 145 reviews over 2 months, moderate confidence. trend not shown: window under six months. one month holds 90% of the reviews.

Computers & Hardware average: score 57.2, rating 4.28 stars, reply rate 30.4%, over 247 ranked companies · benchmark 6 Oct 2026

Score

58.8

Industry average 57.2

1.6 above average

Rating

4.74

Industry average 4.28

0.46 above average

Reply rate

—

Industry average 30.4%

not measured

Competitive Performance Rank

Among ranked Computers & Hardware companies

#102of 247 ranked in Computers & Hardware
Top 41% · Upper Half
#1 (best)#247 (worst)
#100Peer
#101Peer
#102This company
#103Peer
#104Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

90% of reviews positive, 10% negative

90%
positive
  • Positive90%
  • Neutral0%
  • Negative10%

Sentiment Balance

Covering June 2026 — 131 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Loyalty
Hidden
Response Speed
Hidden
Hidden

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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