Customereye

Gadget Gone

Tech & Electronics • United Statesgadgetgone.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

50/100
−12.3 vs. last month4.38 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Tech & Electronics companies

#84of 127
Top 66% · Mid Pack
#1 (best)#127 (worst)
#82Peer
#83Peer
#84This company
#85Peer
#86Peer

Overall Customer Sentiment

Mid Pack

76% of reviews positive, 22% negative

76%
positive
  • Positive76%
  • Neutral2%
  • Negative22%

Sentiment Balance

Covering September 2024 — 14 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 36% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Communication
16.1%
Onboarding
13.6%
Loyalty
13.3%
Product Quality
12.1%
Pricing
10.1%

Most feedback concerns Communication.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW21/100
21/100
signal score
  • •Built from a negative-review share of 19.0% across this company's analyzed reviews.
  • •1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating
5★
73.7%
4★
10.5%
3★
4.0%
2★
3.5%
1★
8.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 78.6% of reviews in the last three months were positive, compared with 74.4% in the three months before that.

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