Based on public reviews and response behavior.
100 reviews over 1,973 days (about 1.5 per month). Busiest month: 11% of reviews. Languages: en 100%.
Home & Living average: score 67.0, rating 4.46 stars, reply rate 45.0%, over 5,958 ranked companies · benchmark 17 Oct 2026
Score
60.1
Industry average 67.0
6.9 below average
Rating
3.74
Industry average 4.46
0.72 below average
Reply rate
—
Industry average 45.0%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
63% of reviews positive, 34% negative
Covering October 2021 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,958 ranked companies in Home & Living (benchmark 17 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 9% of reviews against an industry average of 45%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Response Speed" is the strongest recurring theme in the reviews: 43 mentions with a sentiment score of 73.40/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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