Customereye

Freeradiocodes

Tech & Electronics • United Kingdomfreeradiocodes.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

43/100
+13.9 vs. last month4.22 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Tech & Electronics companies

#110of 127
Top 87% · Bottom Tier
#1 (best)#127 (worst)
#108Peer
#109Peer
#110This company
#111Peer
#112Peer

Overall Customer Sentiment

Below Average

61% of reviews positive, 36% negative

61%
positive
  • Positive61%
  • Neutral3%
  • Negative36%

Sentiment Balance

Covering November 2024 — 8 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Response Speed
19.7%
Customer Support
18.5%
Product Quality
10.8%
Loyalty
10.1%
Problem Resolution
9.7%

Most feedback concerns Response Speed.

The most common complaint theme is Problem Resolution, making up 9.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH66/100
66/100
signal score
  • Built from a negative-review share of 40.7% across this company's analyzed reviews.
  • 5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating
5
74.3%
4
6.5%
3
2.3%
2
0.8%
1
16.0%

Based on 600 analyzed reviews. Sentiment is slipping: 65.7% of reviews in the last three months were positive, compared with 86.7% in the three months before that.

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