Based on public reviews and response behavior.
200 reviews over 48 days (about 127 per month). Busiest month: 66% of reviews — one month dominates this sample. Languages: en 100%, nl 1%.
Apparel & Fashion average: score 62.4, rating 4.23 stars, reply rate 40.7%, over 1,409 ranked companies · benchmark 3 Oct 2026
Score
56.9
Industry average 62.4
5.5 below average
Rating
3.92
Industry average 4.23
0.31 below average
Reply rate
—
Industry average 40.7%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
66% of reviews positive, 33% negative
Covering September 2026 — 68 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 68% of reviews in this period, with 32% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,409 ranked companies in Apparel & Fashion (benchmark 3 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 58% of reviews against an industry average of 41%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Onboarding" is the strongest recurring theme in the reviews: 77 mentions with a sentiment score of 85.75/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
