Customereye

Food To Your Home

Food & Beverage • United Kingdomfoodtoyourhome.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

56/100
+5.0 vs. last month4.68 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#209of 551
Top 38% · Upper Half
#1 (best)#551 (worst)
#207Peer
#208Peer
#209This company
#210Peer
#211Peer

Overall Customer Sentiment

Above Average

90% of reviews positive, 10% negative

90%
positive
  • Positive90%
  • Neutral1%
  • Negative10%

Sentiment Balance

Covering May 2021 — 10 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 592 reviews across the months with enough data to chart reliably (min 3/month), most recent: May 2021.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
24.8%
Delivery Shipping
22.2%
Loyalty
14.7%
Customer Support
14.4%
Response Speed
10.5%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW18/100
18/100
signal score
  • •Built from a negative-review share of 16.3% across this company's analyzed reviews.
  • •1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5★
82.8%
4★
9.2%
3★
3.8%
2★
1.5%
1★
2.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 75.0% of reviews in the last three months were positive, compared with 75.0% in the three months before that.

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