FlexiSpot

Home & Living • United Statesflexispot.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

66/100

+1.1 vs. last month4.43 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#112of 675

Top 17% · Top Tier

#1 (best)#675 (worst)

#110Peer

#111Peer

#112This company

#113Peer

#114Peer

Overall Customer Sentiment

Category Leader

77% of reviews positive, 22% negative

77%

positive

Positive77%
Neutral1%
Negative22%

Sentiment Balance

Covering December 2024 — 10 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 10% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

23.1%

Product Quality

13.1%

Delivery Shipping

12.9%

Response Speed

11.7%

Problem Resolution

11.2%

Most feedback concerns Customer Support.

The most common complaint theme is Communication, making up 7.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM29/100

29/100

signal score

•Built from a negative-review share of 21.3% across this company's analyzed reviews.
•4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating

5★

82.8%

4★

2.5%

3★

1.2%

2★

1.5%

1★

12.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 92.5% of reviews in the last three months were positive, compared with 92.5% in the three months before that.

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