Customereye

Flat Beds

Flight & Hotel Bookingflatbeds.com.au

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 178 days (about 34 per month). Busiest month: 20% of reviews. Languages: en 100%.

Overall Score

94/100
Short observation window (178 days)
+4.1 vs. last month4.94 ★ average rating · 200 reviews
94/100 from 200 reviews over 7 months, moderate confidence. trend not shown: window under six months.

Flight & Hotel Booking average: score 64.8, rating 4.32 stars, reply rate 49.2%, over 638 ranked companies · benchmark 20 Sept 2026

Score94.4vs 64.829.6Rating4.94vs 4.320.62Reply ratevs 49.2%

Competitive Performance Rank

Among ranked Flight & Hotel Booking companies

#15of 638 ranked in Flight & Hotel Booking
Top 2% · Top Tier
#1 (best)#638 (worst)
#13Peer
#14Peer
#15This company
#16Peer
#17Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

94% of reviews positive, 6% negative

94%
positive
  • Positive94%
  • Neutral1%
  • Negative6%

Sentiment Balance

Covering September 2026 — 40 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 98% of reviews in this period, with 3% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 7 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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