Customereye

Fixfactor

Tech & Electronicsfixfactor.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 2,100 days (about 1.4 per month). Busiest month: 9% of reviews. Languages: en 100%.

Overall Score

85/100
−25.0 vs. last month4.88 ★ average rating · 100 reviews
85/100 from 100 reviews over 15 months, moderate confidence.

Tech & Electronics average: score 60.0, rating 4.24 stars, reply rate 29.6%, over 764 ranked companies · benchmark 6 Oct 2026

Score

84.7

Industry average 60.0

24.7 above average

Rating

4.88

Industry average 4.24

0.64 above average

Reply rate

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Industry average 29.6%

not measured

Competitive Performance Rank

Among ranked Tech & Electronics companies

#43of 764 ranked in Tech & Electronics
Top 6% · Top Tier
#1 (best)#764 (worst)
#41Peer
#42Peer
#43This company
#44Peer
#45Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

83% of reviews positive, 16% negative

83%
positive
  • Positive83%
  • Neutral1%
  • Negative16%

Sentiment Balance

Covering February 2026 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Problem Resolution
Hidden
Loyalty
Hidden
Hidden

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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