Based on public reviews and response behavior.
2,273 days of reviews, with a sparse monthly review flow. Busiest month: 7% of reviews. Languages: en 100%.
Apparel & Fashion average: score 61.3, rating 4.02 stars, reply rate 35.3%, over 3,009 ranked companies · benchmark 4 Nov 2026
Score
26.2
Industry average 61.3
35.1 below average
Rating
1.54
Industry average 4.02
2.48 below average
Reply rate
—
Industry average 35.3%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
33% of reviews positive, 64% negative
Covering February 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 33% negative and 67% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,009 ranked companies in Apparel & Fashion (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around onboarding scores -0.201 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.197). Review the worst months in the trend data to identify specific operational or product issues.
Included in the full report
Unlock the full report — $4.99
