Customereye

Fifth Ray

Food & Beveragefifthray.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 133 days (about 46 per month). Busiest month: 44% of reviews. Languages: en 100%.

Overall Score

74/100
Short observation window (133 days)
+30.7 vs. last month4.70 ★ average rating · 200 reviews
74/100 from 200 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Food & Beverage average: score 61.8, rating 4.27 stars, reply rate 33.9%, over 2,294 ranked companies · benchmark 8 Oct 2026

Score

74.0

Industry average 61.8

12.2 above average

Rating

4.70

Industry average 4.27

0.43 above average

Reply rate

—

Industry average 33.9%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#484of 2294 ranked in Food & Beverage
Top 21% · Top Tierup 338 from last month
#1 (best)#2294 (worst)
#482Peer
#483Peer
#484This company
#485Peer
#486Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

83% of reviews positive, 16% negative

83%
positive
  • Positive83%
  • Neutral2%
  • Negative16%

Sentiment Balance

Covering August 2026 — 10 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 10% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Pricing
Hidden
Loyalty
Hidden
Product Quality
Hidden
Hidden

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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